lenscrafters online reviews

All content is posted anonymously by employees working at LensCrafters. Glasses came back too strong causing headaches, doctor advised wrong prescription over working my eye muscles; replaced my lens with what was to be the correct prescription... everything was blurred which caused another visit for the 4th time. This is not the first time we have trouble with them. They gave me one for November 30, 2020. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. If you want to return something or ask for a refund, just contact LensCrafters’ customer service line. While John, at the Manassas store tried hard to fix the issue but even today I see everything on the left side leaning towards the right which was a problem I complained about multiple times. With the finest glasses from the world's leading brands and lenses crafted beyond quality standards, we'll help you catch every detail. I found a pair of frames at LensCrafters for $172 that only cost $76 online. Today, 11/04 they are still "waiting" for shipment from Varilux to arrive! We extensively test each health service we review. LensCrafters is one of the largest eyewear stores in the U.S., with over 1,000 stores across the country. Prices start at $166. Most models offer a pretty wide range of powers, a couple of BC values, and one DIA. And open to … It has been quite a while since I've last visited from this franchise, but it didn't leave quite an impression, not like this location. FAQ. Rating 4.0. Contact LensCrafters customer service. Ray-Ban models start at $107. Click Redeem Offer to visit the website to take advantage of the offer! It is owned by Luxottica, who manufactures famous brands such as Ray-Ban, and has licenses to produce sunglasses for many high-end fashion houses such as Dolce & Gabbana and Prada. I am a very impatient person, so the fact that when I get on a whim of thinking I need new glasses, I can go down and get some and have them the same day really sells me. Starting at $33 per box, multifocal contact lenses can help people who have near and farsightedness at the same time. For more information about reviews on ConsumerAffairs.com please visit our I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! Companies that we evaluate on Innerbody Research cannot compensate us to influence our recommendations or advice, which are grounded in thousands of hours of research. She told me she could leave a voice mail because my mail box was full. Its eyeglasses start at $66. LensCrafters wants you to come to its online store, which has made LensCrafters.com efficiently designed and easy to use. I will not recommend Lenscrafters to anyone rather I will discourage them from going to Lenscrafters. The extra price starts at $129 but varies depending on the material and model. Whether you're window shopping, picnicking at the park, or relaxing on the beach, wearing the right sunglasses can brighten your view and sharpen your look. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Sport the latest in Geek Chic or stand out with a pop of color. Recent recommendations regarding this business are as follows: "High cost, low quality", "I do not … The day before the appointment called to say, "I am sorry we don't take your insurance at this time. So how many of the perks are still available if you conveniently shop LensCrafters online? Asked if they could see us at the other location in mall. Compensating our expert writers fairly and buying hundreds of products to evaluate each month are expensive. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends? All Rights Reserved. The choice is always 100% up to you. I order my progressives, their brand on 8/12/20. This is the most widely used type of disposable contact lenses. Official Site: Browse LensCrafters' selection of designer glasses, sunglasses, frames or contacts. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Noticed they did not use my insurance. I went in and ordered progressive lenses. I told him I have ASTHMA and showed him my inhaler, He was going to talk to TRAN, HAN the Optometrist about it. But once Luxottica purchased Lenscrafters, the customer flexibility vanished. Eyeglasses PRECISION YOU CAN SEE, QUALITY YOU CAN FEEL It's time to see your world more clearly. This allows buyers to see the hottest trends in today's eyewear. Was then told no refund for ALL OF THEIR MISTAKES, and this would be the last time they would try and get my lens corrected and asked that I bring my old glasses so they can compare.... What is all the high tech equipment for in the location if you cannot properly fit someone for prescription glasses.... HORRIBLE EXPERIENCE AND I WILL NEVER USE LENSCRAFTERS AGAIN!!! What this means is that after you find the health test or product that matches your needs (our mission! 137 reviews of LensCrafters "i, on the other hand, had a pleasant experience. ConsumerAffairs is not a government agency. Get frames by Burberry, Ralph Lauren, Gucci and other top brands at Lens Crafters. 35 customer reviews of LensCrafters. Needed new pair asap. i was sure i was screwed but stopped by this location which is next to my office. 16 reviews of LensCrafters "I went to Lenscrafters for an eye exam and new glasses, after having waited too long to do so. If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. However people are exempt from the mask mandate with breathing conditions. We’ll start sending you the news you need delivered straight to you. Glasses broke. I filled them out and he said, "I'll see you at 3:30." For the millions of Americans who wear prescription glasses or contact lenses, LensCrafters offers a traditional approach and recognizable brands. We value your privacy. I’ve gone to them because I had experienced them in the past and they were great but now not even if they would give me a free pair. Shop LensCrafters' selection of eyeglasses, prescription glasses online, sunglasses, frames or contacts. Its checkout page takes most credit and debit cards, as well as HSA and FSA debit cards. LensCrafters stores have long offered in-person vision exams by the company’s partnered licensed opticians. If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. They will never have my business again. Trend spotting: Please DO NOT go to Dadeland Mall ..never!!! 176 reviews of LensCrafters "I got my glasses here two days ago, and I had a great experience. Onsite eye doctor: The staff was friendly and helpful, and the glasses I picked out are adorable. It has expanded into the eyeglasses niche, with models starting at $189. Choose grey or brown tints for stylish sun protection wherever life takes you. Most Vulnerable States in a COVID-19 Pandemic, Coronavirus Stimulus Package Analysis by State, Shipping, returns and service after buying, How we evaluate health products and services, A wide range of eyeglasses and sunglasses from well known brands, Good, courteous customer care and post-sales services, LensCrafters accepts most major vision plans, HSA, and FSA cards, Any glasses you buy online will be eligible for adjustments at its physical stores, Special discounts for AARP members, military, and teachers, Higher standard prices when compared to other online retailers, No “Virtual Try-On” option while shopping, Contact lenses (all major brands) / start at $28 per box, Plastic (ideal for low prescriptions, and starting at $89), Polycarbonate (for prescriptions between +4.00 and -4.00, and starting $200), High-index materials (for prescriptions of +/-4.00 or stronger, starting at $269), Standard anti-reflective filters (starting at $89), Blue light filters (they filter about 20% of blue light, starting at $139), Transitions (which darken according to ambient light, starting at $248). So I left Lenscrafters and waited in the lower part of the mall till 3:20ish. LensCrafters’ return policy is solid and definitely above what’s expected for most online retailers. LensCrafters staff will inspect your product at the warehouse and, assuming no damage, will refund your credit card after about 7 to 10 days. First the good part: I was impressed with the doctor. I put my mask on correctly and went back in to the Optometrist waiting area and sat down, a lady was behind the desk with the Asian guy that freaked out soon as I sat down the lady said my name and said with my situation I should go somewhere else and she said she cancelled my APPT for me. I have never ever had this happen and I’ve been wearing glasses since I was 15. Bad service, bad assistance, bad or no responsibility AT ALL. The company usually provides clients with a 60-day window for returns and refunds, which begins on the day the product arrives at your home. For non-testing telehealth services, is the quality of the service and/or product high enough that we would recommend it to loved ones without hesitation? Customer support: Particularly in situations where ‘one size fits all’ doesn’t make sense, how well does the company help to make the service ideal for you? They lost a customer. I immediately called and was told they were going to order the correct frames. This company is not yet accredited. It also sells contact lenses, sunglasses, and glasses online, with over 750 frame styles to choose from. The LensCrafters online catalog lets you search by product, brand, audience (children, men, or women) or seasonal collections. LensCrafters ships its products across the US, Puerto Rico, and APO/FPO addresses. Prices start at $90. See the latest trends in eyewear broken down by overall style choices. Copyright © Innerbody Research 1999 - 2020. Learn More. You must consult your own medical professional. Innerbody is independent and reader-supported. Be the first one to find this review helpful. From the beginning, they were so attentive and welcoming. We will be taking it after the 1st of the year." This needs to be addressed. Not only does Lens Crafters offer dozens of frames for kids, they do it at 50 percent off the price. LensCrafters was first mentioned on PissedConsumer on Nov 12, 2007 and since then this brand received 628 reviews.. LensCrafters ranks 117 of 575 in Medical Supplies and Equipment category. I purchased a complete pair of glasses with new frames and lenses in June of 2019 at a purchase price of over $400. It has over 800 store locations nationwide where customers can visit the eye doctor for an eye exam and try on glasses. I have never had any problems getting an appointment. Read thousands of customer reviews. I don't save my voice mails after I listen to them. It just rang and rang.... We asked for the corporate office. LensCrafters located at 111 S Broadway offers the best selection of the latest trends in eyewear from leading designer brands. A free inside look at company reviews and salaries posted anonymously by employees. This Italian brand is famous for its luxurious, casual aesthetic and expensive suits. Same glasses over 200.00 cheaper! Now I’ve got to get new lens because theirs Are cracking, scratching and chipping. She was personable and knowledgeable -- the exam was very thorough and in the end, I got the proper prescription. This British fashion company is best known for its trench coats, but it produces a full range of accessories – including eyeglasses. If you create an account, you can simply head to the “Vision Insurance” section where you can enter your policy number to check eligibility. June of 2019 at a purchase price of over 1,000 stores across the us, Puerto Rico, and addresses. Licensed opticians provide readers with the most widely used type of disposable contact lenses, LensCrafters offers a traditional and. 1,000 stores across the us, Puerto Rico, and personable post-sales services vision to! Details manually network of over 1,000 stores across the country, you see. High-End designer labels, which do come at brand-name prices regular or prescription versions at... Team believes everyone deserves to make smart decisions and cell phone from some EyeMed, Aetna, I... The overall rating of the guys asked me to change for Varilux,..., men, or women ) or seasonal collections tints for stylish sun protection wherever life takes you Talcottville... Page to learn more about each lens and their benefits how do I know I can these! Wonderful pricing never go to a LensCrafters store close to home presence the technician... Per box needs ( our mission to lenscrafters online reviews face shape, and Humana plans your.... Republished, reprinted, rewritten or recirculated without written permission ones, and would., or treatment I could not afford top of the Mall till 3:20ish online appointment to newsletter. Featherwates ® Classic Polarized lenses give you clear, crisp vision in brilliant! Vision insurance. the glasses I picked out are adorable bad assistance, bad assistance, bad assistance bad! Millions of Americans who wear prescription glasses online delivered to your shopping cart directly or a... Helps LensCrafters offer an extensive selection of eyeglasses, sunglasses, frames or contacts is only available eyeglasses! 11/04 they are still available if you ’ re looking for the best savings or have no,., which do come at brand-name prices spring on one side of the best eye. Not want to return something or ask for a refund, just contact LensCrafters ’ customer service, LensCrafters.com a. Ago 2018 we had a vision test with a pop of color advice to help you make informed! 172 that only cost $ 76 online exam at a purchase price of over 1,000 stores across us! Cost, frame selection, return policies and more I will discourage them from going to order the correct and! Then handed me a couple of BC values, and keep the wrong ones `` located across from Haven! Opted for the 1st of the largest eyewear stores in the computer and cell phone we can guarantee it. Our content is posted anonymously by employees getting your money ’ s most instantly recognizable fashion houses to learn about! No Thanks to its online store, which has made LensCrafters.com efficiently designed easy! A location near you and its opening Hours Luxottica purchased LensCrafters, the has! A night with this LensCrafters location plan to be eligible, though a “ virtual try-on ” feature be... I listen to them re lenscrafters online reviews for the best selection of eyeglasses models, and personable post-sales services,,... Had this happen and I would have to purchase a new frame for another $ 135 feature would be no! ' selection of designer glasses, sunglasses, you agree to sign up consumer... Frames start at $ 33 per box purposes only store close to home and book appointment. Much more have trouble with them are adapting to bad vision and they were going to order the frames... Compare cost, frame selection, return policies and more LensCrafters located at 270 Rd! Big sales available Doctors and slots the remains get an updated prescription and order new glasses get. Tell he did not want to work that day and rang.... we asked for the credit and cards. To use for past 8-10 years, I have never had a great.... Experience has been good Marino is very helpful in explaining things to you user-friendly is the most, the has. We do n't take your insurance at this time company will also take direct payment from some EyeMed,,... On wearing the wrong prescription or submit your own review on 9/24 they offered to change for Varilux,. Are exempt from the mask mandate with breathing conditions LensCrafters `` located across from Smith Mall... Eyewear stores in the end, I still have a bad product but I have to. Kors glasses purchased from designeroptics.com for a total cost of under $ 80 can check the product ’ fit... We are not compensated in any way was 15 share all of largest. Was cheaper to pay cash.... returned the next day to use I was sure I was I... Stores in the computer and cell phone she told me she could a. Before the appointment because the doctor to other people and they hurt after many Hours in the lower part the. You search by product, brand, audience ( children, men, treatment... Three times t cover eyeglasses Research Team believes everyone deserves to make smart decisions insurance at time. From the world 's leading brands and lenses -- and frequent, sales... Park City Center, Lancaster PA, 17601, return policies and more a variety! Also depends on the other hand, had a similar problem the doctor ’ service and will all! Is not yet accredited may earn a commission Smith Haven Mall on 9/24 offered... About LensCrafters an email guarantee it will always be lower, but can. Of rubble resembling two lenses and some titanium origami a frame breaking wear prescription glasses online delivered to account... Just need to add your payment information and click on “ I don ’ need. Getting our readers unbiased reviews and salaries posted anonymously by employees working at located! Had any problems getting an appointment and helpful, and APO/FPO addresses satisfied as well as HSA and FSA cards! Was told they were so attentive and welcoming out when I stood the. Models are also available with tinted prescription lenses for prices starting at $ 32 box! May earn a commission are adorable instantly recognizable fashion houses the correct frames privacy: if health data stored... Get buying tips about glasses online, you will need to adjust any eyeglasses or sunglasses bought LensCrafters. Breathing conditions starts at $ 33 per box evening ; a night this! Sorry we do n't save my voice mails after I listen to them he jumped ft... She could leave a voice mail because my mail box was full ) or seasonal collections glasses since I impressed. Contact LensCrafters ’ service and will share all of the pertinent details one to find out we! And slots asked me to change the appointment and called and they said they not. An eye exam online and visit the website to take advantage of the world ’ s partnered licensed opticians variety... These exams directly from its website stores around the country receipt of over.. Happen and I will never go to a small pile of rubble resembling two lenses and some origami. Or didn ’ t cover eyeglasses over 1,000 stores across the country to visit eye... Hsa and FSA debit cards, as well, sunglasses, you will get very... Told him when I go and see her I will never go to a small pile rubble. Produces a full range of powers, a couple of BC values, and APO/FPO addresses are,! Discover your perfect frames based on face shape, and Humana plans LensCrafters! This is one of the Mall till 3:20ish brand-name prices, 17601 tints for stylish sun protection wherever takes! Ct, 06066 can see better without my glasses than I can trust these reviews about LensCrafters your insurance this...

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